FAQ

Q1. Can I pay by installments? 

Yes, we have enabled a feature on the store whereby you can interest free purchase a product with a 50% deposit and then the remaining 50% payment is split over 2 months (25% in 30 days and then the last payment of 25% in 60 days from the date of purchase). You will be sent reminders to make payment and have 48hrs only to complete on the email reminder.

If you require an alternative plan we can offer you an alternative offer via email agreement and paypal scheduled invoices being sent to your email. Please contact Louise.crystalalchemy@gmail.com if you require assistance. 

Q2. How do I pay by installments?

When you go to select your size under the add to shopping cart you can select either full payment or installment payment. If you wish to pay by installments please select the installment payment. 

Q3. When will I get my item I have purchased under an interest free payment plan? 

Once you have completed your final payment we will notify your dispatch tracking number within 48 hrs (Monday - Friday AEST). 

Q4. Can I get a discount  or coupon if I am choosing interest free payment method? 

Sorry, no we cannot offer you a discount on items on an interest free payment plan.